Refund Policy

Updated April 4, 2026

We want you to be satisfied with GrantBuddy. If you're not happy with your purchase, we're here to help.

30-Day Satisfaction Guarantee

If you are not satisfied with your purchase for any reason, contact us within 30 days of the purchase date and we will issue a full refund.

How to Request a Refund

Email grantbuddy@innovista.ch with your account email, approximate purchase date, and a brief reason for the refund.

Approved refunds are returned through Stripe to the original payment method.

Additional Details

  • Free preview credits are not refundable.
  • Expired credits and credits purchased more than 30 days ago are not eligible.
  • If the service is discontinued, unused paid credits will be refunded on a pro-rata basis.